Training for Facilitation Skill Development by CTPD Asia

Introduction

We, at Centre for Training and Professional Development, have designed this program for new trainers on how to facilitate rather than control, group decision-making and team interaction. Without formal training, people may find it difficult to make the transition from instructors or managers to facilitators.

This online program has been created to make core facilitation skills better understood and which can be availed for any type of organization. It represents materials and ideas that have been tested and refined over several years of active facilitation in all types of settings.

The topics covered in the program are as follows :-

Defining your role and how facilitators work
Establishing ground rules
Content and process
Types of thinking
Dealing with controversial issues and divergent perspectives
Communication skills
Listening for common ground
Common facilitation techniques
Giving effective feedback
The language of facilitation
Dealing with difficult dynamics
Building sustainable agreements
Stages of team development
Analysis tools

Program Overview

Students will be asked to identify their personal learning objectives.

Defining Your Role

To begin, participants will explore the differences between facilitation, training, and chairing.

How Facilitators Work

Next, participants will explore key facilitation skills, levels of facilitation, facilitation language, and things to do to ensure facilitation success.

Establishing Ground Rules

In this part, participants will learn about ground rules, also known as norms. They will have to generate a list of ground rules for the remainder of the program.

Content and Process

While facilitators are responsible for the process, it is participants who are responsible for and manage the content. This session will explore the differences between these two aspects of a meeting.

Types of Thinking

Next, participants will learn about divergent thinking and convergent thinking, as well as the grey area (also known as the Groan Zone) between the two.

Handling Controversial Issues

In this part, participants will learn how to handle controversial issues in a neutral and professional way.

Communication Skills

This topic will explore the building blocks of good communication: active listening, questioning skills, probing techniques, and managing your body language.

Listening For Common Ground

For most people, it seems to be instinctive to try to find something in common with their fellow humans. This topic explores the importance of listening for common ground in facilitation.

Common Facilitation Techniques

This topic will emphasize about 16 important facilitation techniques. Then, participants will divide into groups to prepare and present a short demonstration on a chosen technique.

Providing Effective Feedback

Part of your role as a facilitator includes providing and accepting feedback. This part will give participants some tips on giving and receiving feedback. It will conclude with an exercise that will help them practice this skill.

Managing Divergent Perspectives

Next, participants will learn some ways to manage divergent perspectives. Then, they will apply their knowledge to a case study.

The Language of Facilitation

In this part, participants will learn about some communication elements that are unique to facilitation. Then, they will apply their knowledge to an interactive case study.

Building Agendas

Part of facilitating meetings is developing an agenda. This topic will outline a brief, easy process to help facilitators build a good agenda.

Dealing with Difficult Dynamics

In this session, participants will complete a mix and match exercise to identify possible difficult behaviors and ways to manage them. Then, participants will learn about and practice twelve easy, effective ways to intervene in a group discussion.

Building Sustainable Agreements

Getting a group to come to an agreement is not much good if that agreement is not supported by true consensus. This part will give participants ways to build sustainable agreements.

Stages of Team Development

Next, participants will learn about Tuckman and Jensen's Forming, Storming, Norming, Performing, and Adjourning model, which outline the stages of team development. Participants will also identify some ways to help groups through each stage.

Analysis Tools

The final session will introduce participants to two decision-making tools: SWOT analysis and force field analysis.

Program Wrap-Up

At the end of the course, students will have an opportunity to ask questions and fill out an action plan.

Who should attend?

Aspiring Trainers
Instructional Designers
Training Managers
Human Resource Specialists
Coordinators and Facilitators
Insurance Trainers
Voice and Accent Trainers
Process Trainers
Training engineering, MBA students and for colleges, universities
Anyone who has got a passion and zeal towards any kind of training

Why choose this program?

This especially designed online program will not only expand your knowledge but your network even before you enter the world of training.
Earn a globally recognized certificate validated by the prestigious Training Qualifications, United Kingdom
Gain a comprehensive idea about training techniques and broaden your profession career
Avail an additional certificate from College of Birmingham
Get educated and empowered alongside your existing profession

What will you learn?

How to distinguish facilitation from instruction and training
How to identify the competencies linked to effective small group facilitation
The difference between content and process
The stages of team development and ways to help teams through each stage
Common process tools to make meetings easier and more productive

Course Fee & Duration

Registration

	Program Fee in INR	Program Fee in US$
	18 % GST Applicable	Including Service Tax
Normal Fees	8,150	125
Duration	2 months

Enquiries:

Toll Free: 1800-212-6400 | Kolkata: 98300 93979
Bangalore: 9739715888 | Whatsapp : 98300-93979
Email - contact@ctpdasia.com / act@asiancollegeofteachers.com

Certification

Participants who successfully complete the course are awarded:

Globally accepted certificate from Asian College of Teachers
Certification from Training Qualifications, UK is an added advantage
Additional certificate from College of Birmingham

You can stay connected with us through our Facebook forum.

Our Facebook group:

Posts regular job vacancies on training and development
Creates polls and opinions
Gives you an opportunity to interact with our huge alumni base
Updates you with the recent happenings in the training industry
Feeds you with lot of information on training market
Creates a scope for interaction with trainers, freelancers and people from the corporate world

Apply Now

I never thought that online education would be this comprehensive and convenient. The program is highly useful to develop skills as a Training Professional

M DINESH CHATHURANGA

Location: UAE Designation : Trainer, Landmark Group, UAE

A very rich learning experience I had. Well designed for understanding the total aspects of training.

POOJA BHARGAVA

Location: New Delhi Freelance Trainer

It was a complete package. Overall I had a good experience, well guided by the tutor and liked the frank and open feedback.

Philips Stanley

Location: Bangalore Designation: Assistant Registrar of Alliance University

Training experience was good. Trainer was very helpful and learnt the techniques of teaching. The only problem was with the restroom as it\'s only one for both genders. Space is also very small. Looking forward to get more such training from the trainer.

Aradhana Bhonsle

Location : Bangalore Designation : Senior Specialist, AXA Business Services Pvt. Ltd, Bangalore, India

The course gathered all the material that we would have probably come across earlier but did not pay much attention to and then layered this is a very efficient and structured layout for easy understanding and to show the importance of this method. Provided a new clarity of thought.

Joseph Joseph Biney

Location : Kerala Designation : Business Development Manager- Strategy and Operations, Sabah Radiator Industries - SAIF Zone

Firstly, a great honour to have attended the Training session by Dr Neil. The entire session was so well planned and structured that clarity was the key word for all of us , to formulate our own sessions ; with emphasis on TNA moving to development with appropriate resources to be used , balancing with the activities leading up to a perfect structure for delivery , indeed became a great learning experience. Look forward to more such sessions.

Meera Rao

Location : Bangalore Designation : Retired Principal, Athena Public School

It was great attending this four days course which met my expectation for the purpose I joined here. The environment was perfect for the class and have gained a good knowledge on the training subject. Thank you

Sathya G

Location : Coimbatore Designation : Financial Analyst, Ford Global Business Center

I am very happy for being a part of this course and I am thankful to ACT for creating such a wonderful training, mainly structured and designed for professional trainers. I am thankful to Neil sir for all the Research and Development he has done to create such a unique and well planned course...Thank you.

Feedback of Shivaprasad Rampura Devaraje Gowda

Facilitation Skills